Etiquette in the two mosques

In the mosque

• Enter with the right foot and say the dua for entering
• Pray two rakʿahs (tahiyyat al-masjid) when you arrive, outside prohibited times
• Keep your voice low and your phone silent
• Don't step over people who are sitting or praying, and don't walk directly in front of someone praying where you can avoid it
• Leave shoes in the racks or carry them in a bag. Remember the rack number.
• No photos or video during prayer, and be mindful of others at all times

Moving with the crowd

• Walk at a steady pace and don't stop suddenly in the flow
• Never push to reach the Black Stone. Pointing towards it is enough.
• Help the elderly and anyone struggling; keep children's hands in yours
• Follow security staff instructions, even if they redirect you
• Use the marked wheelchair routes and lifts

Looking after yourself

Rest between rites, drink Zamzam and water often, and use the air-conditioned upper floors when the mataf is in full sun. A patient, calm Umrah is a better Umrah.